Privacy Policy

Last Updated: 

This privacy statement outlines how AtMed collects, uses, and protects the personal information you provide on our website: www.atmedbilling.com. It also explains your options regarding the use of your personal information and how you can access or update this data.

At AtMed, your privacy is our priority. To ensure transparency, we have developed this policy to explain how we collect, use, disclose, and safeguard your personal information. The following outlines our privacy policy:

We collect and use personal data solely for the purposes specified by us or as otherwise permitted by law. Personal data is collected with your consent and will be retained only as long as necessary to fulfill the purposes for which it was collected.

Information We Collect

We gather the following personal information from you:

• Contact details, including your name, email address, mailing address, phone number, practice name, and size.
• Username and other credentials (e.g., Practice ID) used to access your account.

In addition, like most websites, we automatically collect certain information about your computer, such as your IP address, browser type and version, referring/exit pages, and operating system. We may also track patterns of browsing behavior on our website.

How We Use This Information

We use the personal information we collect to:

• Provide you with the requested product or service information.
• Share updates about our products and services.
• Promote AtMed offerings.
• Address your inquiries or concerns.
• Manage your account.
• Conduct research and analysis to improve our services.
• Enhance the functionality of our website.

Sharing of Information

We will only share your personal information with third parties as described in this privacy policy. We do not sell your personal data to any third parties.

In certain cases, we may share your data with third-party service providers who assist us with tasks such as delivering your order or providing customer support. These providers are authorized to use your data solely to fulfill the services they provide to us.

We may also disclose your personal information under the following circumstances:

• As required by law (e.g., to comply with legal processes like subpoenas).
• When we believe disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to government requests.
• With your explicit consent for other specific third-party disclosures.

Your Choices

You may opt out of receiving marketing communications or newsletters by following the unsubscribe instructions provided in our emails or by contacting us at info@atmedbilling.com

Access and Updates

Please note that users cannot modify or delete previously submitted information. If your personal information, such as your email address, changes, please resubmit a registration form or request updates.

Cookies

We may use cookies to track your preferences and profile information, as well as to collect general usage statistics that do not contain personal information. Cookies are used to improve the user experience on our website.

Third-Party Cookies

Cookies placed by our partners are not covered by this privacy statement. We do not control these cookies, which are typically session-based and help you navigate our site more easily.

Web Beacons

Our web pages may contain electronic images known as web beacons (also called single-pixel GIFs) that, together with cookies, help us compile aggregated data to analyze site usage. Web beacons may also be used in our emails to track which emails or links have been opened, allowing us to measure the effectiveness of our communications.

Social Media Features

Our website includes social media features, such as the Facebook Like button and Twitter Follow button. These features may collect your IP address and information about the page you are visiting, and may set cookies to ensure they function properly. Your interactions with these features are governed by the privacy policy of the third-party provider.

Social Sign-In

You may log in to our site using third-party authentication services like Facebook Connect or Open ID providers. These services will verify your identity and provide the option to share your name and email address with us to populate our sign-up form. These services may also give you the ability to post information about your activities on our website to your social media profile.

Chat

We use a live chat feature to assist with any inquiries you may have about AtMed. If the chat feature is unavailable, we may collect your name and email address so that we can respond to your request at a later time.

Blogs and Community Forums

Our website may offer public blogs or community forums. Any information you provide in these areas may be accessed and used by others who visit them. Please use caution when sharing any personal information in public forums.

Customer Testimonials

We may display customer testimonials that include personal information. We obtain consent from our customers before posting these testimonials. If you would like your testimonial or personal information removed, please contact us at info@atmedbilling.com

Links to Other Websites

Our website contains links to other websites. The privacy practices of these websites may differ from those of AtMed. If you submit personal information to any third-party site, your information is governed by their privacy policy. We encourage you to read the privacy statements of any websites you visit.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide our services. If you wish to cancel your account or request the deletion of your data, please contact us at info@atmedbilling.com We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Security

The security of your personal information is important to us. We follow industry best practices to protect your data during transmission and storage. However, no method of transmission over the Internet or electronic storage is completely secure. If you have questions about the security of your information, please contact us at security@atmed.com.

Updates to This Policy

AtMed reserves the right to modify this privacy policy at any time. If changes are made, we will update this page accordingly. We encourage you to periodically review this policy to stay informed about our privacy practices.